ITIL-4-Specialist-High-velocity-IT Valid Dumps: ITIL 4 Specialist: High-velocity IT Exam - High Pass-Rate Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Pattern

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ITIL-4-Specialist-High-velocity-IT Exam Pattern & Detailed ITIL-4-Specialist-High-velocity-IT Answers

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Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Topic	Details
Topic 1	Resilient and Secure IT Systems: This area focuses on ensuring security and resilience within high-velocity IT settings. Candidates are tested on their expertise in creating IT systems that are secure and robust while still supporting the fast-paced delivery of IT services.
Topic 2	Digital Product Lifecycle: This segment tests the ability of PeopleCert-certified IT professionals to oversee the entire lifecycle of digital products.
Topic 3	High-velocity Nature of the Digital Enterprise: This part of the exam assesses the competencies of IT service managers. who operate within high-speed environments. It emphasizes how organizations can thrive in the fast-evolving digital landscape, focusing on key methodologies such as agile, lean, and DevOps practices.
Topic 4	Techniques for High-velocity IT: In this section, the exam evaluates the proficiency of IT Service managers in utilizing tools and techniques that promote high-velocity IT. Key areas include continuous integration (CI), continuous delivery (CD), and automating IT infrastructure.
Topic 5	ITIL Guiding Principles in High-velocity IT: This section evaluates how IT service managers apply the ITIL guiding principles in high-velocity IT contexts. It examines the role of these principles in supporting digital transformations and agile work processes.

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q57-Q62):

NEW QUESTION # 57
A bank provides an online banking service to external users.
The bank measures the functional and non-functional aspects of the
service in several ways and is meeting its targets. However, user
satisfaction with the service is not as high as the bank would like it
to be.
Which is the BEST example of an additional aspect of the service that
the bank should measure?

A. The number of times a transaction is started but not completed
B. k

Answer: A

NEW QUESTION # 58
A service provider analyses how the amount of work done by different user groups varies over time. What is this information BEST used for?

Answer:

Explanation:
To Plan how to influence and support demand for services

NEW QUESTION # 59
An investment bank has outsourced its customer care helpline. It is keen to introduce experience metrics into its Service Level Agreements (SLAs) with the service provider for the helpline. It has asked for a re-negotiation of the existing SLA.
Which is BEST example of an experience metric that can be included in the SLA?

Answer:

Explanation:
Customer satisfaction with the helpline

NEW QUESTION # 60
What should be done FIRST when designing a customer journey?

A. Identifying potential risks to the journey
B. Mapping the technical requirements for service delivery
C. Creating a feedback loop for customer input
D. Defining the desired outcome and the value proposition

Answer: D

NEW QUESTION # 61
Governance is a core component of the service value system.
How does governance support high-velocity IT?

A. It directs the organizational entity responsible for digital technology
B. It offers a pattern for scientific thinking and routines for practice
C. It represents the types of resources used by the organization
D. It defines the influence of political and economic factors on the organization

Answer: A

NEW QUESTION # 62
......

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ITIL-4-Specialist-High-velocity-IT Exam Pattern: https://www.exam4labs.com/ITIL-4-Specialist-High-velocity-IT-practice-torrent.html

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ITIL-4-Specialist-High-velocity-IT Valid Dumps: ITIL 4 Specialist: High-velocity IT Exam - High Pass-Rate Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Pattern

ITIL-4-Specialist-High-velocity-IT Exam Pattern & Detailed ITIL-4-Specialist-High-velocity-IT Answers

Peoplecert ITIL-4-Specialist-High-velocity-IT Exam Syllabus Topics:

Peoplecert ITIL 4 Specialist: High-velocity IT Exam Sample Questions (Q57-Q62):

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